Services and facilities at DormirDCine Alicante
DDC Alicante
Services directory
57 rooms, reception open 24 hours and everything you need during your stay, from the pool on the seventh floor to the gym on the lower ground. If you need something you don't see here, just ask at reception — there's usually a way.
Hotel facilities
Heated pool
On the seventh floor, open-air, looking out over the old town. Open from 9am to 6pm; after that the water rests until the following morning. Pool towels are handed out at reception.
Cuppola rooftop
On that same seventh floor, a few steps from the pool. Film-named cocktails and tapas to share, April to October. It's where the best sunset in the hotel happens.
24-hour gym
On the lower ground floor, open 24 hours. There's a treadmill, exercise bike, cross trainer, abdominal benches, free weights, toning equipment, TRX and yoga and Pilates mats.
Opposite you'll find a complimentary changing room with a shower, which you can use on your departure day if your flight is late.
The Cooltural room
On the lower ground floor. A multi-purpose space: you can come down to work or read in peace, and it's also available for meetings, presentations and medium-sized events.
Buffet breakfast and café-bar
An open buffet (€15,50 per person) with quality produce, on the ground floor, every day. Monday to Friday 7:30am to 10:30am, and weekends and public holidays 8am to 11am. Times can change with the season, so check at reception when you arrive.
And if you're leaving before it opens, let us know the night before and we'll put together a picnic breakfast to take with you.
The bar is open during the day for a coffee, a beer, or a quick bite without leaving the hotel.
24-hour reception
There's someone at reception at any hour of the day or night. Whenever you arrive, and whatever you need, there'll always be someone there.
Accessibility
Two accessible entrances and an adapted room
The hotel has two accessible entrances for guests with reduced mobility: the main one on Calle Gravina, with a platform lift; and the side entrance on Calle San Telmo, with a ramp and entry phone.
We also have an adapted room type, subject to availability and on request.
If you need a specific measurement — door widths, type of shower, bed height or lift access — write to info@ddchoteles.com or call us on +34 965 210 700 before booking. We'll measure it and tell you straight, so you can decide for yourself.
In-room amenities
TV and Netflix
50-inch Smart TV with a wide range of international channels. You can log in to Netflix using your own credentials and pick up right where you left off at home.
Wi-Fi and wired connection
Free high-speed Wi-Fi throughout the hotel—ask for the password at reception. There is also a wired internet port in your room.
If you need a computer, we have a laptop available for guest use at reception.
Climate control
Individual heating and cooling controls in every room. If you open the window, the climate control system stops automatically.
Bathroom, bathtub, or bidet
Most rooms have a shower; some feature a bathtub or bidet. If you have a specific preference, please let us know when booking, and we will check availability.
Safe
Located inside the wardrobe; it opens using your room key. Please do not leave the key in the room or give it to anyone else. The hotel is not responsible for valuables that are not kept in the safe or declared upon arrival.
Room telephone
Dial 9 for reception, the room number to call another room, and 0 before the number for domestic calls. We offer a free wake-up call service—just ask at reception.
The city emergency number is 112.
Housekeeping
Housekeeping service runs from 9:00 AM to 2:00 PM. Bed linen is changed based on the length of your stay, but if you would prefer daily changes, just let us know.
Regarding towels: if you leave them on the floor, we will replace them; if you hang them up, we assume you intend to keep using them.
Need an extra pillow, blanket, or towels? Just ask at reception.
Minibar
€2.50 per item.
Reception is open 24 hours and has more to offer than you'd think. Here's what you can ask for, free or with the applicable charge:
What you can ask for at reception
Plug adapters
Chargers for electronic devices
Printing service
Valuables storage service
Babysitting service
Sewing kit
Laundry service
Iron and ironing board
Pool towels
Bath towels
Umbrellas
Toiletries
Car, motorbike and bicycle rental
Cultural and water activities
Excursions and sports activities
Taxi service
Bus, tram and ferry timetable information
24-hour medical services
Public telephone
Laptop loan service
Wake-up service
Arrival, departure and parking
Check-out
On your departure day we ask you to vacate the room before 12 noon. If you need longer, ask at reception: subject to availability it can be extended for an additional charge.
And even once you've left the room, you don't have to spend the day carrying your bags: there's luggage storage and a changing room with a shower available 24 hours, on the lower ground floor.
Parking
There's a loading bay directly outside the hotel: pull up, unload your luggage without rushing, then park. We recommend the Casino or Port car parks, both a short walk away.
Ask us and we'll send you a QR code with the details.
Payment methods
We accept cash and most cards: Visa, Mastercard and American Express. On arrival we'll ask for a credit card as a guarantee for any charges during your stay; this applies to all guests.
Safety, environment and maintenance
The hotel complies with current regulations and the Technical Building Code; it is equipped with a fire protection system and staff trained in evacuation procedures.
Evacuation points are marked on the map at your room entrance and in the corridors near the elevators. There are two emergency stairwells.
If you discover a fire, notify reception immediately by dialing 9 and activate the nearest alarm. Stay calm, follow the emergency team's instructions, and do not use the elevators.
Environment
We strive to reduce single-use plastics and maximize waste recycling. We can change your sheets and towels daily, though it is usually unnecessary—the choice is yours. Please hang up your towels if you intend to reuse them, or leave them on the shower floor if you would like them changed.
We also ask that you use water and electricity responsibly. And one more thing—because the sea begins at the toilet—please do not use the toilet as a trash bin. No wet wipes, sanitary pads, condoms, wrappers, or plastics. Only toilet paper.
Maintenance
If something is not working, please notify reception, and our team will attend to it as soon as possible.